Tangerine Reviews

Trying to get my investment account set up was way more annoying than it needed to be. The process dragged on forever, and every time I reached out to support, I got vague answers that didn’t really explain what was going on. It felt like nobody wanted to take ownership of the issue, and I just kept getting passed around without any real help.

I’ve been really frustrated with how long it takes to move money with this bank, because even basic transfers just sit there pending and pending while I’m trying to keep bills paid on time and figure out what money is actually available, and it feels way more stressful than it should for a bank in 2026.

The login does work, I haven’t had issues getting into my account. The code checks just feel a bit slow sometimes, it gets annoying when I’m in a hurry.

I wasn’t expecting much, but they do explain things clearly. No real confusion or hassle, so I have to give them credit for that.

I’ve been using it mostly for my basic purchases, and compared to other rewards programs I’ve tried, the cashback seems to add up a lot faster. It’s been a nice little bonus for stuff I was already buying anyway

I use the app for basic banking, and for the most part it works fine. That said, I personally find it a bit clunky at times, especially when I’m trying to move around quickly or check something simple. It does what I need, but I wouldn’t say it’s the smoothest banking app I’ve used...

I’ve been using tangerine mainly because I can use Scotiabank ATMs without getting hit with extra fees. that’s a big reason I stuck with it, because I’m usually running late or trying to squeeze errands in after work, so having a few ATMs near my office and grocery store makes life easier.
Deposits and withdrawals have mostly been smooth for me, and I like that I don’t have to go searching around for some specific tangerine machine. Maybe I’m just not very patient when I’m in a rush, but it’s nice being able to use a regular Scotiabank ATM and be done with it.
I’m giving it 4 stars because some machines can be busy or randomly out of service, and cash deposits sometimes take longer than I’d like. To be fair, I’m usually trying to do everything last minute, so that probably makes it feel more annoying than it is. Overall though, it’s still been good.

I reached out to Tangerine with a few mortgage questions, thinking it would be straightforward. It wasn't really. Waited around, got passed from one person to another, then still ended up with answers that felt a bit vague. The rates looked decent, so that part was fine, I guess. But when it comes to a mortgage, I want to feel like someone actually knows what they’re doing and can explain things clearly. Didn’t really get that feeling. Not awful. Just frustrating, and I expected more

I’ve used this bank for a while most day-to-day stuff is okay. The app is easy to get around, checking balances is simple, and I haven’t had any huge issues with regular banking. That said, the one thing that keeps bothering me is the e-transfers. Every now and then they just get stuck or take hours for no clear reason, and when I reach out to support, the answer is basically to wait it out. It’s not a terrible bank overall, but for something important like sending rent, I don’t really feel like I can rely on it.

I did end up getting approved for the credit card, but the whole process felt slower than I expected (not terrible, just a little dragged out). Once everything went through it was fine, but I wish the approval had been a bit quicker.

I had a bit of an issue at first and had to go back and forth with support for a while. It wasn’t exactly super quick, but they did get it fixed eventually, so I’m happy with it now

I used the mobile cheque deposit and it just sat there pending for days. I kept checking back, even late in the evening, and nothing changed. Support didn’t really give me a clear answer either, which made it more frustrating. It’s especially annoying when you’ve got bills coming up and you’re counting on that money to clear.

I’ve been happy with the extra login checks and alerts so far. They make my account feel more secure without getting in the way too much, which I appreciate. It’s not something I think about every day, but when I do get a notification, it feels useful rather than annoying. No strange issues or hassles up to now...

Dealing with this chequing account has been annoying. The app kept glitching like a total clown, and when I reached out for support, they took forever to get back to me. Not the worst thing ever, but definitely frustrating.

I tried signing up for an account and it was a mess. I got stuck partway through, and when I reached out to support, they just kept sending me in circles. Not a great first impression lol.

I’ve been using tangerine for my savings account and yeah, it’s mostly been fine. Like, the app is simple enough to use, transfers go through without any drama, and I don’t really have any huge complaints. But at the same time, the regular interest rate is kind of meh unless they’re running one of those promo rates, which is when it actually feels worth it. Customer service can be a bit slow too, which isn’t the end of the world, just a little annoying when you actually need help. So overall, it does the job, but I wouldn’t say I’m blown away or anything. Average experience for me

I’ve been using my Tangerine debit card for everyday purchases and it’s been reliable!!! Tapping at stores is usually super quick, and I haven’t really had many problems with payments going through. There was one random time where it got declined for no obvious reason, which was annoying, but then I tried again and it worked fine!!! The app also updates transactions fast, so that’s nice. Overall I’m happy with it!!! Not perfect, but definitely good enough for daily use!!!

I’ve been using this app for a little while now, and it’s been really solid. I don’t think I’ve had it crash on me, and checking my money only takes maybe a few seconds.

I don’t have the patience to sit around waiting for stuff like this, so I was relieved the ID check was done in just a few minutes

They did catch the fraud on my account, so I’ll give them that. But getting everything fixed took forever and was frustrating. I kept having to follow up and it felt like nobody was really in a rush to sort it out. Glad it was caught, but the whole process took way longer then it should have.